Pickup Orders
Shipping
Returns

Pickup orders are generally ready the same day you order, depending upon stock.
If you have not indicated a desired pick-up time, it will be on the table by the front door, once you have received notification.

Customers are always welcome to come in to try testers or ask queries, but please contact Jennifer first before arrival.  0417 833 240

For all shipping related questions please see the Shipping information page

We are happy to return any product that does not work for you, please see our terms and conditions for more information

Payments FAQs

Skyezone accepts multiple payment options inline with the Shopify platform
We also accept Cash at pick up or Bank Deposit
If the payment options provided are not working for you, please contact us

Text or call: 0417 833 240

If you’ve been issued a discount code, it will automatically combine with any item already on special to give you an additional discount.

We don’t normally run multiple active codes at the same time, so only one code can be applied per order.

If anything seems unclear or you’re unsure which code to use, please feel free to contact Jennifer — I’m always happy to help.

Text or call: 0417 833 240

General FAQs

Yes — customers are always welcome to pop in, try testers, explore products, or ask questions.
Because Skyezone is a working studio as well as a formulation space, please contact Jennifer before arriving so she can make sure she’s available.

Text or call: 0417 833 240

Yes — I do offer one‑on‑one skin consultations.
Please note that my background is in formulation chemistry and I have extensive experience with age‑related skin changes, but I do not hold medical qualifications.

If you’re experiencing a specific skin concern or would like guidance on choosing the right products, please contact Jennifer to discuss your needs, and we can arrange a suitable time for you to visit the Skyezone office.

Text or call: 0417 833 240

If you’ve been issued a discount code, it will automatically combine with any item already on special to give you an additional discount.

We don’t normally run multiple active codes at the same time, so only one code can be applied per order.

If anything seems unclear or you’re unsure which code to use, please feel free to contact Jennifer — I’m always happy to help.

Text or call: 0417 833 240

I hope some of these practical tips from my own skincare brand development might be helpful.

1. Learn the science behind ingredients
A great place to research those botanicals you might like to use is PubMed.  It's full of research on plant phenols, herbal extracts, and their effects on the skin and much more.
Just type in a botanical name — for example aloe vera, calendula, or Centella asiatica — and you’ll find studies on how they work.
Understanding plant properties will help you select effective raw materials make you a far more confident formulator.

2. Consider formal training

In 2019 I completed the Diploma in Personal Care Formulation through the Institute of Personal Care Science (QLD).
They also have a fantastic free YouTube channel with more formulas than you can imagine.

3. Develop your own brand philosophy

This is the heart of your range. Mine is simple:

  • Natural, non‑synthetic skincare
  • Based on herbs and plants
  • Many ingredients grown and processed by my own hand
  • Evidence‑based, gentle, and effective

Your philosophy becomes your compass — it guides every decision.

4. Use a consistent framework for every product

Before I formulate anything, I ask:

Who is it for?

Age group, skin type, concerns.

What is the purpose?

Hydration? Barrier repair? Brightening? Calming?

How will it be dispensed?

Jar, pump, dropper, stick, tube?

Which raw materials support the purpose?

Choose herbs, oils, extracts, and actives with the right chemistry.
Remove anything with irritation potential.

What texture and scent do you want?

This shapes your emulsifiers, butters, waxes, and essential oils.

What are the hero ingredients?

These become your marketing anchors.

5. Record everything — absolutely everything.

  • Weigh to 0.00 g for accuracy
  • Label every version
  • Keep a sample of each batch
  • Track how it behaves over time
  • Do freeze/thaw testing for serums and lotions
  • Note scent stability
  • Store all formulas & information in your preferred spreadsheet / database  like Notion or Excel from day one, to be able to search and recall items instantly. Your database becomes your intellectual property.

6. Practical tips from experience

  • Set aside uninterrupted time — formulation requires focus
  • Work cleanly and methodically
  • Start small (20–50 g batches)
  • Don’t rush stability testing
  • Keep your workspace organised
  • Respect essential oil safety limits
  • Always label your raw materials with dates and suppliers

7. If you ever need raw materials or containers

If anything I have at Skyezone could help you — hydrosols, essential oils, raw ingredients, or containers etc, I’m happy to work out a price for you to consider.

You’re also welcome to call me if you’d like to talk.
Jennifer Elwin — 0417 833 240

Medical Issues FAQs

We have 2 products which can help open a blocked nose:

1. Head Cold Relief
This comes as a spray, roll-on, dropper.
You can add a drop on your index knuckle to sniff, or add to a tissue, or put drops into a steam bath.

2. Skyeguard - Multi-Purpose Spray
This isn't just an insect repellent but also an effective sinus relief fix and deodorizer.

The Sinus Ease Roll‑On is designed for easy, gentle application when your nose is irritated or running.

How to use it

  • Apply the roll‑on directly to the skin just under your nose
  • It’s soothing on tender skin
  • The botanicals help dry and calm the delicate nasal membranes

This makes it especially helpful when your nose is sore from constant wiping.

If you’d like help choosing the right product for your symptoms, you’re always welcome to contact Jennifer for guidance.

Text or call: 0417 833 240

While we can’t offer medical treatment, many customers with dry, irritated or reactive skin have found relief using our most soothing, plant‑based products.

Our top calming and barrier‑supporting options:

  1. Scar Healing Balm
    Rich, protective, and deeply moisturising — ideal for dry, cracked or stressed skin.
  2. Orange-Lime Body Butter
    For Itchy/ Hives/ Eczema apply night and morning for 1 week, then in the shower use a scrunchie or wash cloth to gently exfoliate the area. You may notice previously irritating skin plaque tissue now comes away to leave smoother skin. Pat dry and re-apply the body butter routinely as needed. 
  3. Serenity Lotion — gentle, hydrating, and suitable for sensitive skin
  4. Ginkgo Oil
    A lightweight botanical oil that many customers use to soothe irritation and support skin comfort.
  5. Sun Guard
    Designed to calm and help repair the skin barrier, especially when the skin feels inflamed or sensitive.

Everyone’s skin is different, but these products are the ones customers most often report success with for calming and supporting irritated skin.

If you’d like help choosing the best option for your skin, you’re always welcome to contact Jennifer for a personalised recommendation.

Text or call: 0417 833 240

Our most popular product for easing sore, stiff or overworked hands and muscles is the Feeling Sore Lotion.
Simply massage it into the affected area as needed — many customers keep it on hand for daily comfort or after physical activity.

It also stores beautifully for years, making it a reliable addition to your First Aid Kit.

If you’d like help choosing the right product for your needs, feel free to contact Jennifer.

Text or call: 0417 833 240

🌞 What’s best to use on flakey skin patches?

Flakey skin patches — often caused by various forms of keratosis on sun‑exposed areas — can be frustrating and persistent. Many customers find the following products helpful for supporting smoother, calmer skin.

For flakey spots on the face, hands, or other sun‑exposed areas

🌿 Sun Spot Repair
This is our go‑to formulation for those recurring, dry, flakey “keratosis‑type” spots. It’s designed to soften, hydrate, and support the skin’s natural renewal on areas that have had a lot of sun exposure.

🌤️ Sun Guard
Also helpful for reducing irritation and supporting more even‑looking skin tone on these patches.

If a spot persists, changes, or begins to grow, please have it checked by a qualified skin‑health professional.

For flakey skin on arms or legs

If the dryness is more general rather than a defined spot, our rich body moisturisers are the best place to start:

  • Orange & Lime Body Butter — deeply nourishing for dry, flaky limbs
  • Body Oils — excellent for sealing in moisture after a shower

These help restore softness and comfort to larger areas of dry skin.

If you’d like help choosing the right product for your skin, you’re always welcome to contact Jennifer for personalised guidance.

Text or call: 0417 833 240

Many customers with sensitive or reactive skin use our products and keep coming back for more.
In 26 years, only two customers have ever reported sensitivity to one of our face moisturisers — a reminder that everyone’s skin is unique, but reactions are very rare.

If you’re concerned about sensitivity, a gentle place to start is our Rosacea Relief Lotion, which is formulated for easily irritated skin.

We also offer a Face Moisturising Starter Pack, which lets you try smaller sizes first to see how your skin responds.

If you’d like personalised guidance, feel free to contact Jennifer.

Text or call: 0417 833 240

Acne FAQs

Everyone’s skin is different, and sometimes it can take a little detective work to figure out whether a product is causing breakouts or irritation. Here are the most reliable signs to look for:

1. Timing matters

If your skin reacts within minutes to a few hours, it may be a sensitivity or irritation.
If breakouts appear 2–5 days later, it may be congestion from an ingredient your skin doesn’t love.

2. Location of the reaction

  • Irritation or redness usually appears where the product was applied.
  • Breakouts often show up in your usual breakout zones (chin, jawline, forehead).

3. Type of reaction

  • Stinging, burning, or redness → often irritation or sensitivity.
  • Small bumps or whiteheads → often congestion.
  • Dry, flakey patches → barrier irritation.

4. Stop the product for a few days

If the skin settles quickly once you stop using it, that’s a strong clue the product wasn’t a good match.

5. Patch‑test new products

Apply a small amount to the inner forearm or behind the ear for 24 hours before using it on your face.
This is especially helpful if you have sensitive or allergy‑prone skin.

If you’re unsure

You’re always welcome to contact Jennifer for guidance — sometimes a quick chat is all it takes to figure out what’s going on and choose something gentler.

Text or call: 0417 833 240

Teenage skin can be oily, dry, or a mix of both, so the best product depends on the skin type.

For oily or breakout‑prone skin

Use our Foaming Face Wash morning and night.
It helps keep excess oil under control and supports clearer skin.

For acne with dry or sensitive skin

Use the Cleopatra Cleanser morning and night.
It’s gentle, hydrating, and won’t strip the skin — ideal when breakouts appear alongside dryness.

For a leave‑on spot treatment

The Cleopatra Cleanser can also be applied directly to individual spots or rash‑like areas.
It absorbs in and helps calm the area without drying the skin out.

For more stubborn or persistent acne

Our Eve Thrush Guard is a stronger, more medicinal‑style option.
Use it as a cleanser morning and night, and you can also apply a tiny amount directly to individual spots to help them settle.

If you’d like help choosing the best routine for your teen’s skin, feel free to contact Jennifer for personalised guidance.

Text or call: 0417 833 240

For oily, breakout‑prone skin, the goal is to cleanse effectively, reduce bacteria, and keep pores clear without stripping the skin.

Best daily cleanser for oily acne‑prone skin

Foaming Face Wash

  • Ideal for oily skin
  • Naturally antibacterial
  • Helps reduce excess oil and surface congestion

Best spot treatment

Cleopatra Cleanser

  • Although it’s gentle and hydrating, it’s excellent as a leave‑on spot treatment
  • Absorbs into the skin and helps calm individual pimples or rash‑like areas

To tighten and refine pores

Face Toner

  • Antibacterial
  • Helps reduce the appearance of pores after cleansing
  • Supports a fresher, more balanced skin surface

For more stubborn or persistent acne, many customers find this combination especially effective:

1. Eve Thrush Guard (for severe or chronic acne)

This is our strongest, most medicinal‑style option.
Use it as a cleanser morning and night, and you can also apply a tiny amount directly onto individual spots to help them settle.

2. Face Toner (to refine pores and support clearer skin)

After cleansing, apply the Face Toner to help reduce the appearance of pores and keep the skin feeling fresh and balanced.

This simple two‑step routine is often the best starting point when acne has been ongoing or difficult to manage.

If you’d like help tailoring a routine to your skin type, you’re welcome to contact Jennifer for guidance.

Text or call: 0417 833 240

If you’re looking for a light, natural‑looking concealer effect, our Sun Guard 30 SPF is a beautiful option.
It provides soft, sheer coverage while also supporting the skin with its soothing, plant‑based formulation.

So you get two benefits in one:

  • a gentle concealing tint, and
  • a skin‑healing, protective SPF for everyday use.

Skincare FAQs

If your skin is dry in these areas then regular oil - ginkgo / karma is light & and absorbs well.
If your skin is becoming loose, lined or crepe then a light daily massage works wonders. Let's separate the issue:

  1. If wrinkles the Vit B Serum takes down inflammation and smooth the skin and help lighten spots.  ( The Vit C also, but is more expensive.  Serums will sit on the skin more than the oils.) 
  2. If it is slightly crepe then massage is your go to, with a cellulite mover like the Spring Step oil that stimulates circulation and the lymph nodes and will help both moisturise and tighten the skin. A drop or two with circular light massage every day or so will give you results in 1-2 weeks.  Keep at it and your skin will tone up and keep wrinkles at bay.
  3. If you lose weight fast then massage is the best way to deal with the loose skin & wrinkles, but it takes time. Patience and persistence works if you make it part of your routine.

Massage with an exfoliation glove or cloth on delicate areas and for arms and legs a hair brush or body brush work well.

Most people notice improvements very quickly — often within days, and sometimes even within hours.
You may feel your skin becoming:

  • more moisturised
  • smoother in texture
  • brighter in tone
  • softer in the appearance of fine lines

Just like the body, the skin responds best to regular nourishment.
A simple, consistent routine is one of the most effective ways to maintain and improve your skin’s vitality over time.

Dark spots often develop slowly over many years, so fading them is a gentle, steady process — but with the right routine, most people see a noticeable improvement over time.

Best daily combination

Vitamin B Gel + SunGuard 30 SPF

  • Use day or night
  • Vitamin B helps calm and brighten the skin
  • SunGuard provides a light concealing tint and protects the skin from further darkening
  • With regular use, dark spots gradually soften and fade

Consistency is key — slow and steady wins this one.

🌿 For keratosis‑type spots on the face or hands

Sun Spot Repair Roll‑On

  • Designed to help reduce and soothe keratosis‑style flakey spots
  • Easy to apply directly to small areas
  • A great companion product if you have both dark spots and sun‑exposed flakey patches

The skin around the eyes is delicate and often the first place to show puffiness or inflammation. Several of our products can help calm and refresh this area.

🌿 Vitamin B Gel

This is our top recommendation.

  • Naturally soothing
  • Helps reduce inflammation
  • Safe and gentle around the eyes
  • Also great for calming irritated or inflamed skin anywhere on the face

✨ Day Restore Serum

A lightweight serum that helps brighten and refresh tired‑looking skin, including the under‑eye area.

🌼 Cleopatra Cleanser

Surprisingly effective for puffiness when used regularly.
Its calming botanicals help settle the skin and support a smoother, less swollen appearance.

You don’t necessarily need a separate eye cream. Several of our moisturisers are gentle enough to use around the delicate eye area:

🌿 Suitable around the eyes

  • Day Restore
  • Night Face & Eye
  • Regen‑Ultra

These are all formulated to be soft, nourishing, and safe for the eye zone.

If you want extra help with puffiness or wrinkles

Adding a targeted serum can make a noticeable difference:

Vitamin B Serum

  • Helps reduce puffiness
  • Calms inflammation
  • Smooths the skin

Vitamin C Serum

  • Great for softening the look of fine lines
  • Brightens and evens the skin tone

Most people see visible improvements within 1–3 days of consistent use.

Although they can feel similar, dry skin and dehydrated skin are two different things:

🌿 Dry Skin = lacks natural oils

Dry skin doesn’t produce enough of its own protective oils.
It often feels:

  • rough
  • tight
  • flakey
  • easily irritated

This is a skin type — some people naturally have dry skin.

💧 Dehydrated Skin = lacks water

Dehydrated skin is low in moisture, even if it produces plenty of oil.
It can feel:

  • tight
  • dull
  • easily lined
  • oily and dry at the same time

This is a skin condition — anyone can experience dehydration, especially from weather, heating, or not drinking enough water.

Both can speed up visible ageing

When the skin is low in oil or water, it can look more lined, dull, or irritated.
The good news is that both conditions respond well to consistent nourishment and hydration.

Because everyone’s skin is unique — and there are so many possible combinations of dryness, oiliness, sensitivity, age‑related changes, and lifestyle factors — the best way to choose the right products is to have a quick chat with Jennifer.

I’m always happy to help you work out your skin type and guide you toward the products that will suit you best.
We don’t upsell or push unnecessary items — the goal is simply to find what will genuinely support your skin.

Text or call:

Most people do well exfoliating 1–3 times per week, but the ideal frequency depends on your skin type and your day’s activity.

🌿 If you’ve been outdoors or sweating

Exfoliate that day. Sweat, sunscreen, dust, and oils build up on the skin and benefit from a gentle scrub.

🏠 If you’ve been indoors or at a desk

You may not need to exfoliate that day. Comfortable indoor environments create less buildup.

Skin‑type guidance

✨ Oily skin

Exfoliating more regularly can help keep pores clear and reduce congestion.

🌼 Dry skin

Exfoliate gently and less often. Always follow with a nourishing moisturiser or oil to replenish the skin.

Products FAQs

Yes — sample sizes are available for many (but not all) products.
Some items also have low‑cost sample options you can purchase.

If you’d like a sample, simply:

  • Add a note at checkout with your request,
    or
  • Contact us directly:
    Email: admin@skyezone.net
    Text: 0417 833 240

We’ll do our best to include the samples you’re interested in.

Where you begin is completely up to you — hands, body, or face.
Most people naturally gravitate toward the products that match their needs when browsing the menu.

If you’re unsure or would like quick, personalised guidance, I’m always happy to help you choose the best starting point for your skin.

Call or text Jennifer: 0417 833 240

We don’t upsell — we simply help you find what will genuinely support your skin.

o keep your natural skincare products fresh and effective, store them:

🌤️ Out of direct sunlight

Sunlight can warm and degrade natural ingredients over time.

❄️ In a cool, dry place

A cupboard, drawer, or shaded shelf is ideal.

🧊 For longer‑term storage

You can keep products in the fridge to extend freshness, especially oils, gels, and serums you’re not using daily.

Once you’re using a product regularly, it’s perfectly fine to keep it somewhere convenient — just avoid direct sun or heat.

We formulate all products for a 3‑year shelf life.

To help you keep track:

🌿 Products with a leaf label

You’ll find the Best Before (BB) date printed on the top right corner of the leaf.

🧴 Products with larger adhesive labels

These also display a BB date, usually printed clearly on the label.

Products with an attached leaf label display a Best Before (BB) date on the top right corner of the leaf.

Products with adhesive labels also carry a BB date, printed clearly on the label.

This makes it easy to check freshness at a glance.

Yes — many of our products are suitable for both babies and adults.
We use natural essential oils and raw materials chosen for their gentleness and very low likelihood of sensitivity.

Our formulations are designed to be soothing, mild, and safe for delicate skin, making them a great option for families who prefer natural skincare.

If you’re unsure which product is best for your child’s skin, feel free to reach out — I’m always happy to guide you.

Text or call Jennifer:

Yes — most of our products are suitable to use during pregnancy and breastfeeding.
However, because every pregnancy is unique and some people prefer to avoid certain essential oils or botanicals, it’s always wise to double‑check.

If you’d like to confirm whether a specific product is right for you, feel free to get in touch and I can cross‑check the ingredients for you.

Call or text Jennifer: 0417 833 240

Because we work with natural botanicals, slight variations in colour or texture can occur from batch to batch. Ingredients like aloe, calendula, and other plant extracts naturally shift with the seasons, rainfall, and harvest conditions.

Even though every formula is measured with precision — down to 0.00 g — these botanical differences can still create gentle changes in appearance. This is completely normal for natural skincare and doesn’t affect the product’s quality or effectiveness.

If you’re ever unhappy with a product, or if a container isn’t behaving as it should, please let us know as soon as possible so we can make it right.

At Skyezone, everything is made in small, fresh batches, so occasionally a product sells out faster than expected.

Here are the most common reasons:

🌼 Small‑batch production

We hand‑make products in limited quantities to keep them fresh and high‑quality.
Sometimes demand simply gets ahead of us.

🌤️ Seasonal availability

A few products rely on seasonal botanicals or ingredients, so they may only be available at certain times of the year.

📱 Sometimes the website doesn’t update instantly

Very occasionally, a product may show as ‘Out of Stock’ even when a new batch is nearly ready — so it’s always worth checking.

If you see something unavailable, feel free to get in touch so we can confirm when it will be back.

Text or call Jennifer: 0417 833 240

All Skyezone products are made right here on site at:

Skyezone
1 Ellesmere St
Kensington Park SA 5068

We grow, distill, formulate, and prepare our products on the property, ensuring freshness, quality, and complete control over every step of the process. Everything is handcrafted in small batches with care.

Serums and moisturisers both support healthy skin, but they work in different ways.

💧 Serums = concentrated active ingredients

A serum is a lightweight, fast‑absorbing product designed to deliver high levels of active ingredients deep into the skin.
They target specific concerns such as:

  • fine lines
  • pigmentation
  • puffiness
  • dehydration
  • dullness

Because they’re highly concentrated, you only need a few drops.

🌿 Moisturisers = hydration + protection

A moisturiser is designed to hydrate the skin and lock in moisture.
It creates a protective barrier that:

  • prevents water loss
  • softens the skin
  • supports the skin’s natural oils
  • keeps the surface smooth and comfortable

Moisturisers are essential for maintaining healthy, balanced skin.

✨ How they work together

For best results, apply a serum first (to treat), then a moisturiser (to seal and protect).
This combination gives you both targeted benefits and long‑lasting hydration.


The general rule is simple: apply the lightest product first and the richest product last.
This helps each layer absorb properly and ensures your moisturisers and oils can seal everything in.

Below are the two main routines — moisturising and cleansing — shown in the correct order.

Moisturising Routine (Day & Night)

1. Apply your lightest serum
Start with Vitamin C in the morning or Vitamin B in the evening — these absorb fastest and deliver active ingredients deeply.
2. Follow with your moisturiser
Use Day Restore in the morning or Night Face & Eye / Regen‑Ultra in the evening to hydrate and protect the skin.
3. Finish with Sun Guard (daytime)
Apply Sun Guard last in the morning to protect your skin without blocking absorption of earlier layers.

🧼 Cleansing Routine

1. Start with your exfoliant or scrub
Use a scrub first when needed to remove buildup, sweat, or outdoor debris.

2. Cleanse with your chosen cleanser
Use your foaming or cream cleanser to remove remaining impurities and balance the skin.

3. Finish with toner
Apply toner to refine pores and prepare the skin for serums and moisturisers.

Yes — all of our products are cruelty‑free, and we do not test on animals.

When it comes to vegan suitability, there are a few nuances:

🌱 Vegan considerations

The vegan community has different views on ingredients like:

  • beeswax
  • honey
  • propolis

Some vegans are comfortable with these ethically sourced bee products, while others prefer to avoid them entirely.

Because of this, it’s best to check each product individually to see whether it contains any bee‑derived ingredients.

If you’re unsure, feel free to reach out — I’m always happy to guide you.

Ingredients FAQs

Yes — all Skyezone skincare products are gluten‑free.

The only item we make that contains gluten is our multigrain bread loaf, which is made with Laucke flour.

All skincare, balms, serums, oils, and body products are formulated without gluten‑containing ingredients.

If you ever need help checking a specific product, feel free to reach out.

The term “Therapeutic Grade” isn’t an official or regulated standard in the essential oil industry. However, all our oils are 100% pure, unadulterated, and suitable for aromatherapy and topical use when properly diluted.

We list clear dilution recommendations on every label, and we always encourage safe use. Essential oils should not be applied directly to the skin or taken internally unless the product specifically states that it is safe to do so.

Our News Post on Essential Oils gives a dilution chart and breakdown of several oil and their uses.

The short answer: No — and that’s a good thing.

Everything in nature, including plants and our own bodies, is made of chemicals. Botanical extracts are rich in naturally occurring bio‑chemicals, some of them quite potent, and these are exactly what make them effective.

What we do avoid are harsh synthetic additives, fillers, and unnecessary artificial ingredients. Our focus is on plant‑derived, evidence‑based ingredients that are safe, functional, and aligned with natural skincare chemistry.

Some ingredients we use — such as Sclerotium Gum, MSM, and Sodium Hyaluronate — are originally plant‑based but must be refined or processed in a laboratory to ensure purity, stability, and safety. These are ingredients that cannot be extracted in a home or studio environment, yet they remain gentle, well‑studied, and widely used in natural formulations.

For a deeper look at Sodium Hyaluronate and how it works in the skin, please see our detailed article in our News Post

We grow and process many of our botanicals right here on site, but we also work with trusted Australian suppliers for the raw materials we can’t produce ourselves. Because we use such a wide variety of botanicals, no single country has the climate or industry to grow everything we need.

Even when we purchase through Australian suppliers, the plant materials themselves may originate from different regions around the world. This ensures we can access the highest‑quality botanicals from the environments where they naturally thrive.

Whenever possible, we prioritise Australian‑grown ingredients first — supporting local growers and maintaining the freshest, most traceable supply chain.

Physical exfoliation
This is exfoliation you can feel. Our Skyezone Facial Scrub uses fine, natural particles to gently buff away dead skin cells on the surface. It gives an immediate smooth, polished feel and helps brighten the complexion right away.
Best for: normal, dry, or combination skin; people who enjoy a tactile, instant-result exfoliation.

Chemical exfoliation
AHAs (like lactic or glycolic acid) and BHAs (like salicylic acid) work by dissolving the bonds that hold dead skin cells together. Instead of scrubbing, they melt away the buildup. AHAs target surface dullness and hydration, while BHAs can travel deeper into pores to help with congestion.
Best for: dullness, uneven texture, congestion, or when you want a deeper, more even exfoliation without physical particles.

Some people alternate them. Physical exfoliation gives that instant polish, while chemical exfoliants support deeper renewal. The key is not to overdo it; gentle, consistent exfoliation always wins.


Active vitamins are some of the most effective, research‑supported ingredients in modern skincare. They don’t just sit on the surface — they interact with the skin in meaningful ways to support repair, brightness, hydration, and overall resilience.

Vitamin C
is a powerhouse antioxidant that helps the skin look brighter, firmer, and more even.
Key benefits:

  • Supports natural collagen production
  • Helps reduce the look of dark spots and uneven tone
  • Protects against environmental stressors
  • Gives skin a fresh, luminous glow

Vitamin B
(B3 - Niacinamide & B5 Panthenol) strengthen and soothe the skin barrier — essential for healthy, balanced skin.
Key benefits:

  • Improves hydration and reduces moisture loss
  • Helps calm redness and irritation
  • Supports a stronger, more resilient skin barrier
  • Helps refine the look of pores and uneven texture

Unlike basic moisturisers, active vitamins work at a deeper functional level. They help the skin:

  • Renew itself more efficiently
  • Defend against daily stress
  • Maintain elasticity and smoothness
  • Stay hydrated and balanced


Botanical extracts provide antioxidants, minerals, and phyto‑compounds, while active vitamins deliver targeted, measurable benefits. Together, they create a well‑rounded, high‑performance routine — which is exactly how Skyezone formulates.

Yes — even natural ingredients can trigger sensitivities or allergies. Plant extracts and essential oils contain potent bio‑active compounds, and everyone’s skin responds differently.

That’s why we always recommend a 24‑hour patch test on the inner forearm before using a new product. If your skin is highly reactive, it may respond within minutes, so it’s best to start with a tiny amount and increase gradually.

Listening to your skin is key. Natural doesn’t automatically mean non‑reactive — but with mindful testing and gentle introduction, most people enjoy the full benefits comfortably.

We make our products as natural as possible. Many of our ingredients come directly from the botanicals we grow and process on site, and we choose natural, plant‑derived materials wherever they perform well and safely.

Some ingredients — like natural gums, vitamins, or hyaluronic acid — need to be refined or processed in a laboratory to ensure purity, stability, and effectiveness. These are still gentle, well‑studied, and widely used in natural skincare, but they aren’t something that can be extracted in a home studio.

Our focus is always on safe, evidence‑based, plant‑aligned formulations with no unnecessary synthetic fillers.

Yes — and the results truly speak for themselves. Botanical ingredients are rich in active compounds that have evolved over millions of years to protect, repair, and strengthen living tissue. Many of today’s most effective skincare actives (like Vitamin C, niacinamide, salicylic acid, and hyaluronic acid) originally come from plants.

Our long‑term customers — some who’ve been with us for 10 to 15 years — consistently report smoother, brighter, healthier skin. Their reviews reflect exactly what we see in person.

And if you’ve met me, you’ve seen the long‑term results of a life spent outdoors as a Phys Ed and Outdoor Ed teacher, followed by many years working hands‑on with botanicals. Natural ingredients absolutely can — and do — support a healthy, resilient complexion from youth through to older age.

To achieve a safe 3‑year shelf life, we use a combination of natural, broad‑spectrum preservatives. These help protect your products from contamination by bacteria, yeast, and mould — an essential part of keeping skincare safe and stable.

Our preservative system includes:

  • Grapeseed Extract – a natural antioxidant that supports product stability
  • Plantaserv E – a gentle, plant‑derived preservative blend offering broad‑spectrum protection
  • Naticide – a naturally derived, vanilla‑like aromatic compound with antimicrobial properties

These ingredients allow us to maintain product freshness and safety without relying on harsh synthetic preservatives.

The truth is: you don’t need to avoid all chemicals — everything, including water and plants, is made of chemicals. What matters is avoiding harsh, unnecessary, or irritating synthetic additives that don’t support skin health.

Many people choose more natural, plant‑aligned skincare because:

  • Some synthetic additives can irritate sensitive skin
    (especially artificial fragrances, harsh preservatives, or cheap fillers)
  • Botanical ingredients contain naturally balanced compounds
    that work with the skin rather than overwhelming it
  • Gentler formulations support the skin barrier
    instead of stripping it or causing long‑term dryness
  • Natural actives are often just as effective
    — Vitamin C, niacinamide, salicylic acid, and hyaluronic acid all originate from plants

At Skyezone, the focus isn’t on avoiding “chemicals” — it’s on avoiding unnecessary synthetics and choosing ingredients that are safe, effective, and as natural as possible.

Our Sun Guard has been independently tested by Antaria Labs in Queensland, Australia, achieving an SPF rating of 30.6 under controlled laboratory conditions. This places it firmly within the SPF 30 protection category.

For a deeper dive into how SPF works, what those numbers really mean, and how to interpret sunscreen testing, explore our News Post: " SPF & Sunscreen"

Generally, no.
Skyezone avoids palm oil across our range, with just two exceptions — and even then, it’s indirect.

The two exceptions:
  • Karma Oil
  • Ginkgo‑Infused MCT Oil

Both of these use MCT Oil (Medium Chain Triglycerides), which is derived from coconut oil, not palm. MCT is a clean, stable, lightweight oil that absorbs quickly and feels beautifully non‑greasy on the skin.

Why we use MCT Oil
  • It’s palm‑free
  • It’s lightweight and fast‑absorbing
  • It supports a smooth, silky texture in oil blends
  • When taken orally, MCT is known for providing quick cellular energy rather than being stored as fat
  • When infused with botanicals like ginkgo leaf, it becomes even more beneficial and antioxidant‑rich

So while these two products do contain MCT oil, they do not contain palm oil.

They work together, but they’re completely different in purpose, strength, and how they’re used.

Essential Oils
  • Highly concentrated plant extracts
  • Potent aroma + therapeutic properties
  • Too strong to use directly on the skin
  • Used in tiny amounts (drops)
  • Provide the scent and active aromatic profile in blends

Think of them as the “active ingredients” in aromatherapy.
View our essential oil range

Carrier Oils
  • Cold‑pressed or refined oils from nuts, seeds, or fruit
  • Mild, nourishing, and safe to apply directly
  • Used to dilute essential oils for safe skin application
  • Provide slip, hydration, and skin‑loving fatty acids
  • Examples: jojoba, hazelnut, rosehip

These are the “base oils” that carry essential oils onto the skin.

How they work together

Essential oils bring the aroma and potency.
Carrier oils bring the nourishment and safety.
Together, they create balanced, skin‑friendly blends.

Every ingredient we use has a recommended usage range based on safety data, dermal limits, and performance research. At Skyezone, we work within those evidence‑based guidelines — then refine each formula to suit skin type, product purpose, and customer needs.

How we determine percentages
  • We research each ingredient’s dermal limit and recommended % use
  • We formulate within safe, effective ranges
  • We adjust ratios to achieve the right texture, absorption, and skin feel
  • We tailor actives to ensure the product is gentle, balanced, and effective

This is the heart of what we do at Skyezone: thoughtful formulation, guided by science and refined through experience.

Why we don’t list exact percentages

Percentages are part of our proprietary formulations — but the important thing to know is that every active is used at a level that is:

  • Safe
  • Evidence‑based
  • Effective for the intended skin outcome

Need to Check an Ingredient or Allergy Concern?

If you have a specific question — especially regarding allergies, sensitivities, or ingredient suitability — you’re always welcome to contact Jennifer directly for guidance.

Phone: 0417 833 240

We’re here to help you feel confident and informed about what you’re putting on your skin.

Can't find the answer?

Visit our Contact page and submit a question